Chief Operating Officer (COO)
About the Company
A premier full-service catering company serving the DC Metro area, known for innovative cuisine, exceptional service, and a deep commitment to sustainability. With a strong reputation and years of experience, the company is poised for continued growth and operational excellence.
Position Overview
The Chief Operating Officer (COO) is a key executive role responsible for overseeing and optimizing the company’s daily operations. This individual will ensure seamless coordination across departments, enhance operational efficiency, and help drive strategic initiatives that support the company’s mission and revenue goals.
Key Responsibilities
Lead all operational functions including catering services, logistics, kitchen operations, staffing, and client experience.
Develop and implement systems, processes, and KPIs to ensure high performance and continuous improvement.
Collaborate with the CEO and executive team to set and achieve company goals.
Build and lead high-performing teams with a focus on accountability, quality, and client satisfaction.
Oversee staffing, training, and scheduling to ensure events are executed at the highest standard.
Support innovation in menu development, service offerings, and sustainability practices.
Maintain vendor relationships and ensure cost-effective procurement of ingredients and supplies.
Ensure compliance with safety, health, and sanitation regulations.
Partner with the CFO to manage budgets, improve margins, and support financial planning.
Serve as a key liaison between departments and contribute to a strong internal culture.
Qualifications
10+ years of leadership experience in operations, ideally in the catering, hospitality, or food service industry.
Proven success in optimizing operational workflows and scaling high-volume service businesses.
Strong understanding of food production, event logistics, and client management.
Experience with budgeting, P&L oversight, and financial performance metrics.
Excellent communication, team leadership, and problem-solving skills.
Strategic thinker with hands-on execution ability.
Commitment to excellence in service delivery and sustainability.
Compensation & Benefits
Competitive base salary.
Performance-based bonus structure.
Comprehensive benefits package including health, dental, and vision insurance, PTO, and 401(k).
Opportunities for career advancement and influence in a growth-oriented company.