Commercial Lines Account Management Team Manager
Commercial Lines Account Management Team Manager
Location: Grapevine, TexasSalary: $115,000 - $140,000
Join a well-established independent insurance broker with a history spanning over 100 years. We are rooted in the heart of Texas, with a strong commitment to protecting businesses and individuals across a variety of industries, including commercial construction, oil & gas, and rigging & machinery. Our culture is built on respect, love, and acceptance, fostering a supportive and inclusive workplace. We offer employees valuable resources for growth, including executive coaching and a generous 401k plan. As we continue our tradition of excellence, we seek a driven individual to lead the Commercial Lines Account Management Team.
Why Join Our Team?
Rich Company Culture: We treasure each employee and emphasize a supportive work environment.
Continuous Development: Benefit from executive coaching and ongoing professional growth opportunities.
Established Success: Decades of industry leadership in commercial construction, HVAC, and other sectors.
Inclusive and Positive Workplace: We are committed to fostering a workplace where all employees feel valued and respected.
Position Overview
As the Commercial Lines Account Management Team Manager, you will oversee the service and management of a diverse portfolio of commercial lines accounts while leading a team of account managers. Your primary responsibility is to ensure outstanding client service, handling complex coverage and policy questions, and managing renewals with a consultative approach. You will collaborate closely with Producers, focusing on retention and risk management while enhancing the team’s performance and professional growth.
Key Responsibilities
Lead, mentor, and support the Commercial Lines Account Management Team, fostering a culture of collaboration and excellence.
Oversee end-to-end account management, including policy review, client consultations, renewals, and day-to-day service delivery.
Adopt a holistic, consultative approach to client interactions, understanding each client's unique needs.
Collaborate with underwriters and use rating portals to support the team in securing competitive coverage options.
Guide team members in identifying, compiling, and managing renewal information, ensuring timely responses to client inquiries.
Monitor and improve team performance, leveraging coaching opportunities for continuous development.
Promote customer retention through proactive client relationship management and resolution of complex insurance matters.
Qualifications
Experience: Minimum of 5 years in the insurance industry, including significant management of commercial accounts.
Licensure: Property and Casualty license required; professional designations (CIC, CPCU, etc.) are highly desirable.
Technical Expertise: Familiarity with insurance management systems (EPIC preferred) and risk management practices.
Leadership Skills: Demonstrated ability to lead teams, communicate effectively, and resolve complex issues.
Industry Knowledge: Strong understanding of the insurance brokerage business and relevant industries, such as commercial construction.
Software Proficiency: Competence in Microsoft Office (Word, Excel, Outlook, Teams).
Compensation and Benefits
Salary: $115,000 - $140,000 based on experience.
Retirement Plan: 401k with a 5% employer contribution.
Development Opportunities: Executive coaching and continuous professional development.
Comprehensive Benefits Package: Including health insurance, paid time off, and additional perks.
We invite you to join our dynamic team and lead the way in delivering top-tier service and support to our valued clients. Apply today to help us continue our legacy of success.